Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Xox96 Casino. Please read them carefully before creating an account, depositing funds or participating in any gambling activity. By using the website, you confirm that you understand and accept these terms, together with any additional conditions displayed for particular services or promotions.

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1. General terms and eligibility

These Terms & Conditions form an agreement between you and the operator of Xox96 Casino. They apply to your access to and use of the website, account services, games, payment functions, promotions and any other features made available through the platform. Additional rules may apply to individual games, offers or services. Where additional rules are shown, they form part of these Terms & Conditions.

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You must be at least 18 years old, or meet any higher minimum age that applies in your location, before using the website or participating in gambling activities. You must also be legally permitted to access online gambling services in the place where you are located. It is your responsibility to check the laws that apply to you. Do not use the website if online gambling is prohibited or restricted where you live.

By registering, you confirm that the information you provide is accurate, complete and current. You must not create an account for another person, allow another person to use your account or use the website on behalf of someone else. Xox96 Casino may request information or documents to verify your identity, age, location or source of funds. You agree to provide reasonable assistance with these checks.

You must use only one personal account unless the operator has expressly approved another arrangement.
You must keep your login details private and take reasonable steps to prevent unauthorised access.
You must notify the operator through the available support channels if you believe your account has been accessed by someone else.
You must not use the website for unlawful activity, fraud, money laundering or any purpose unrelated to the services offered.
You must not use the website while impaired, or make gambling decisions on behalf of another person.

2. Accounts, deposits and withdrawals

You are responsible for all activity carried out through your account unless you have promptly reported unauthorised use and the operator determines that you were not responsible. Keep your password and other security information confidential. The operator may require you to reset your password or complete additional security checks where this is reasonably necessary.

Deposits must be made using a payment method that belongs to you or that you are authorised to use. You must not use a payment account, card or other financial instrument belonging to another person without proper authority. Payment transactions may be subject to verification, processing rules and the terms of the relevant payment provider.

You may only deposit funds for the purpose of using the available services. You must not attempt to deposit funds that are known to come from unlawful activity. The operator may delay, reject or review a transaction where there are security, legal, compliance or payment concerns. Any review will be handled in accordance with applicable requirements and the information available at the time.

Withdrawal requests may be subject to account verification, anti-fraud checks, wagering conditions that have been clearly disclosed for a particular offer, and any applicable legal requirements. The payment method used for a withdrawal may depend on available options and successful verification. You should check the transaction information shown in your account before confirming a request.

You are responsible for checking account balances and transaction records. If you notice an error, duplicate transaction or activity that you do not recognise, you should raise it through the available support channels as soon as possible. The operator may correct clear administrative or technical errors, including the reversal of funds or bets affected by such an error.

You should not deposit more than you can afford to lose. Gambling should be treated as entertainment and not as a way to make money, resolve financial problems or recover previous losses.

3. Games, promotions and fair use

Games are provided for entertainment and may involve a significant risk of losing money. Outcomes are determined by the relevant game mechanics and, where applicable, randomised systems. No strategy, pattern or previous result guarantees a future outcome. You should review the information displayed for a game before placing a bet.

Promotions, bonuses, rewards and promotional campaigns may have separate terms. Those terms will explain the eligibility rules, qualifying activity, expiry arrangements, wagering or playthrough requirements, permitted games, withdrawal restrictions and any other conditions that apply. You should read the specific offer terms before accepting or using a promotion.

Unless an offer expressly states otherwise, promotions are intended for one person, one account and one household. The operator may restrict or remove an offer where it has been obtained through error, abuse, collusion, manipulation or conduct that is inconsistent with the purpose of the promotion. Any action taken will be subject to applicable law and the relevant promotional terms.

You must use the website fairly and must not interfere with its operation. Prohibited conduct includes exploiting software faults, using automated systems or bots, manipulating games, attempting to bypass security controls, creating accounts to avoid restrictions, colluding with other users, or using a payment method dishonestly. The operator may investigate suspected misuse and may suspend relevant activity while an investigation is carried out.

Do not attempt to reverse engineer, copy, modify or interfere with the website or its software.
Do not upload malicious code or use tools designed to disrupt the platform.
Do not make false statements during registration, verification or support communications.
Do not use another person’s identity, account, funds or payment method without authority.
Do not engage in behaviour that threatens, abuses or harasses staff, suppliers or other users.

Where a technical, display or settlement error affects a game, account or transaction, the operator may take reasonable steps to correct the error. This may include voiding an affected activity where permitted, restoring the position that existed before the error, or making another appropriate correction. The operator will not knowingly rely on an error to the unfair disadvantage of a player.

4. Responsible gambling and account restrictions

Xox96 Casino supports a safer approach to gambling. Before playing, set a budget based on money you can comfortably afford to lose and decide how much time you are willing to spend. Never chase losses, borrow money to gamble, or treat gambling as a source of income. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop and seek support.

Tools or account controls may be available to help you manage your play. Depending on the service, these may include deposit controls, session reminders, time limits, cooling-off arrangements, self-exclusion or account closure. The availability and operation of a particular tool will be explained when you request or activate it. You should use the available controls before gambling if you are concerned about your behaviour.

You may request a break, restriction or self-exclusion through the available account or support channels. A restriction may prevent access to some or all services for the period selected or agreed. You must not attempt to open a new account or use another person’s account to avoid a restriction. If you have asked to be excluded, the operator may close or restrict accounts that it reasonably believes are connected to you.

If you are affected by gambling harm, consider speaking with a qualified support service, a health professional or someone you trust. Information about responsible gambling support may be available on the website. In an emergency or where you are at immediate risk, contact the appropriate emergency or health service in your area.

The operator may suspend or restrict an account to protect you, other users, the platform or the integrity of its services. Restrictions may also apply where there are concerns about age, identity, location, fraud, financial crime, technical misuse, legal compliance or a breach of these terms.

5. Privacy, website access and legal information

Personal information is handled in accordance with the Privacy Policy and any privacy notices provided through the website. This may include information needed to create and manage an account, process transactions, verify identity, provide support, maintain security, meet legal obligations and improve the services. You should read the Privacy Policy to understand how information may be collected, used, stored and disclosed.

The website may include links, content or services supplied by third parties. These are provided for convenience and may be subject to separate terms and privacy practices. The operator is not responsible for third-party content or services to the extent permitted by law. You should review the relevant third-party information before using them.

The website may occasionally be unavailable because of maintenance, updates, technical faults, network problems or events outside reasonable control. The operator does not guarantee that the website, games or account functions will always be available, uninterrupted or error-free. You must not rely on the website as a replacement for your own records of account activity or transactions.

All website content, branding, text, graphics, software and other materials are owned by or used with permission by the relevant rights holder. You may use the website only for personal, lawful purposes. You must not reproduce, distribute, publish, sell, modify or commercially exploit website content without permission.

The operator may update these Terms & Conditions when services, laws, security requirements or business practices change. The current version will be made available on the website. Where a change is material, reasonable notice may be provided where appropriate. Your continued use of the website after an updated version is published indicates acceptance of the revised terms. If you do not agree, you must stop using the services.

Nothing in these Terms & Conditions excludes, restricts or modifies any right, guarantee, condition or remedy that cannot lawfully be excluded under applicable Australian law, including rights that may apply under the Australian Consumer Law. To the extent permitted by law, you are responsible for your decisions to use the website and for complying with the laws that apply to you.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, that provision will be read down or removed to the minimum extent necessary, and the remaining provisions will continue to operate. A failure to enforce a provision at one time does not prevent it from being enforced later. These terms, together with any applicable game, promotion and privacy terms, represent the rules governing your use of Xox96 Casino.